Privacy Policy
Last updated: July 2026
1. Introduction
The purpose of this privacy policy is to inform users of the Ekho Paris website about how their personal data is collected, used, and protected.
Ekho Paris places particular importance on protecting your privacy and is committed to processing your data in accordance with applicable regulations, including the General Data Protection Regulation (GDPR).
2. Data Controller
The data controller is: EKHO
PARIS
Email: contact@ekhoparis.com
Adresse: 4 rue d’Épiais, 95390, Chennevières-lès-Louvres
3. Data Collected
When you use the website, Ekho Paris may collect the following data:
• First and last name
• Email address
• Mailing address
• Phone number [to be filled in if used]
• Payment information (processed securely via third-party service providers)
• Date of birth (if provided for birthday offers)
• Browsing data (cookies, IP address, etc.)
4. Purposes of Data Collection
Personal data is collected for the following purposes:
• Order management and tracking
• Product delivery
• Customer service and support
• Sending transactional emails (confirmations, tracking updates, etc.)
• Sending marketing communications (newsletters, new product announcements) [if applicable]
• Personalized offers (e.g., birthday card or perk)
• Improving the user experience on the website
5. Legal Basis
Data processing is based on:
• the performance of a contract (order)
• consent (newsletter, birthday)
• legitimate interest (service improvement)
6. Retention Period
Personal data is retained for a limited period of time:
• Customer data: for the duration of the business relationship
• Marketing data: until the user unsubscribes
• Browsing data: [to be completed based on your tool]
7. Data Sharing
Data may only be shared with service providers necessary for the proper functioning of the service, such as:
• secure payment services
• carriers (delivery)
• email marketing tools [e.g., Mailchimp, Klaviyo — to be completed]
Ekho Paris pledges never to sell or transfer your data to third parties for commercial purposes.
8. User Rights
In accordance with applicable regulations, you have the following rights:
• the right to access your data
• the right to rectification
• the right to erasure
• the right to object
• the right to restrict processing
You may exercise these rights at any time by contacting: contact@ekhoparis.com
9. Unsubscribing and Communications
You can unsubscribe from the newsletter or marketing communications at any time by clicking the link provided for that purpose in the emails.
You can also opt out of having your data used to receive personalized offers, such as birthday cards or special perks, by contacting us directly.
10. Data Security
Ekho Paris implements all appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.
11. Cookies
The Ekho Paris website may use cookies to improve the user experience and analyze browsing patterns.
You can configure your browser to refuse or limit the use of cookies.
12. Changes to the Policy
Ekho Paris reserves the right to modify this privacy policy at any time.
Changes take effect as soon as they are posted on the website.
We encourage you to check this page regularly.